Privacy Policy — Gentle Power Coaching (Netherlands)

Last updated: 31 August 2026

1. Introduction

Gentle Power Coaching (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our coaching services or visit our website.

If you have any questions, you can contact us at: info@gentlepowercoaching.com

2. Who We Are

Gentle Power Coaching Located in the Netherlands Email: info@gentlepowercoaching.com

We operate as a coaching practice offering personal, professional, and leadership development services.

3. Personal Data We Collect

We may collect the following categories of personal data:

Contact information — name, email address, phone number

Client information — notes from coaching sessions, goals, reflections, and materials you choose to share

Administrative data — invoices, payment details (processed securely by third‑party payment providers)

Website usage data — IP address, browser type, pages visited, cookies (for analytics and website functionality)

4. How We Use Your Data

We process your personal data for the following purposes:

To provide coaching services and maintain client records

To communicate with you, including scheduling, follow‑ups, and support

To manage payments and invoicing

To improve our website and services through analytics

To comply with legal obligations, such as tax administration

We do not sell or share your personal data for marketing purposes.

5. Legal Basis for Processing (GDPR)

Under the GDPR, we rely on the following legal bases:

Contractual necessity — to deliver coaching services

Consent — for optional activities such as newsletters or mailing lists

Legitimate interest — for website analytics and service improvement

Legal obligation — for financial and tax records

6. How We Store and Protect Your Data

We take appropriate technical and organizational measures to protect your data, including:

Secure digital storage

Password‑protected systems

Limited access to client information

Encrypted communication tools where possible

Session notes and personal reflections are stored confidentially and never shared without your explicit consent.

7. Sharing Your Data

We only share your data with:

Service providers (e.g., payment processors, scheduling tools, email platforms)

Legal authorities if required by law

All third‑party providers comply with GDPR and process data securely.

8. Data Retention

We retain personal data only as long as necessary:

Coaching records: up to 2 years after the last session

Financial records: 7 years (required by Dutch tax law)

Email correspondence: up to 2 years, unless you request deletion sooner

You may request deletion of your data at any time, except where legal obligations require retention.

9. Your Rights Under GDPR

You have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Restrict processing

Object to certain processing activities

Request data portability

Withdraw consent at any time (for consent‑based processing)

To exercise your rights, contact: info@gentlepowercoaching.com

10. Cookies & Website Tracking

Our website may use cookies for:

Basic functionality

Analytics (e.g., visitor statistics)

Performance improvements

You can manage or disable cookies through your browser settings.

11. International Data Transfers

If we use tools that store data outside the EU (e.g., email or scheduling platforms), we ensure they comply with GDPR through Standard Contractual Clauses or equivalent safeguards.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the updated date.

13. Contact

For questions, concerns, or data requests, contact:

Gentle Power Coaching Email: info@gentlepowercoaching.com